Entrepreneur system administrators of the world, we feel your pain, and we want to help. Tech support operatives engaged in solitary missions to provide unlimited or 24h support to clients may at times feel extraordinary fatigue and unrest, due to the gravity of the commitments they have made. Even providing full coverage during regular business hours may be impractical, when meetings pull you out of the city, family emergencies happen, or vacation time arrives.
Who is this for
This is for lone-operator system administrators who have taken on large tech support contracts, where having insurance is important enough to mention, and where the client really cares that the service is provided in a timely and consistent manner, and who would like to feel reassured that no matter what happens, a team of technical support personnel are ready on standby to help the client.
What you receive
- The big-business capability of offering true 24 hour per day tech support branded to your business
- An optional toll-free 1-888 number branded to your business with an answering service and live tech support
- Remote tech support service component is added to your business website, and branded as your business, but you do not have to worry about administering it or providing any staff
How you pay
- For ongoing clients, there is a small monthly fee per computer
- For the toll free number, there are nominal monthly fees and a per-minute connection fee
- For random clients, fees are collected by our staff, and you share the profits
Next Steps
- Contact TCEG
- Learn about our marketing programs for small and medium sized business
- Try out our remote tech support service
